Short Definition
The process of introducing and integrating new employees or participants into an organization, program, or system. Onboarding includes training, orientation, and support to help individuals become productive and comfortable in their new role.
Relevance
Onboarding is the process of introducing users to new systems or platforms. Ensuring accessible onboarding processes is critical, particularly for under-resourced communities who may face additional barriers in navigating tech. Onboarding should focus on digital literacy, offering inclusive tutorials and resources that empower all users.