Short Definition
A method or system for gathering and processing responses, opinions, or data from users or participants. Feedback mechanisms are used to improve services, products, or experiences by actively engaging users in the evaluation and refinement process.
Relevance
Feedback mechanisms enable users to express concerns, share experiences, and influence tech development. This is especially essential for community-focused and anti-oppressive approaches to technology, as they ensure that the perspectives of historically marginalized communities are heard and actively shape the evolution of digital tools and platforms.
By providing ongoing feedback, these mechanisms foster collective accountability and allow for continuous improvement, ensuring that tech systems are responsive to the diverse needs of their users, while reducing harm and addressing inequalities embedded in traditional tech development processes.